Our Unparalleled Support

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Our Customer Service email:

sales@medhealthtechnology.com

Frequently Asked Questions:

How do I receive my tracking number?

You will receive an email  once your order is packed and shipped. 

If you need your tracking email us at sales@medhealthtechnology.com

What is our return policy?

• Your satisfaction is our priority.
• We offer a 30 days return policy, no questions asked. 
• To keep our prices low,  you are responsible for return shipping costs.
• Simply e-mail us for return instructions.

What payment methods do we take?

We take all major credit cards, PayPal and Apple Pay and our payment system is safe and compliant.

How fast do we ship?

We're located in New York City, most orders are shipped within the same day or the following business day and tracking information is emailed to you. 

We offer free shipping worldwide on certain products. 

We ship worldwide using USPS, UPS, DHL and FedEx depending on your location and item ordered.

Where else do we sell our products?

Our products can also be found on Amazon and eBay. 

What if my item is defective?

• We'll replace all defective products within 30 day. Your 100% covered. 
• Our partners are reputable manufacturers who stand by their products. However, on rare occasions, a product can have a defect that was undetected by the manufacturer or that becomes apparent during use.

Repairs and warranty after 30 days? ? 

• For repair, maintenance, and warranty service that is covered by a manufacturer's warranty, contact us and we'll communicate with the manufacturer.